Security Policies

Last Updated: April 27, 2023

Coordinated Disclosure of Security Vulnerabilities

We want to keep Hero2Quest safe for everyone. If you've discovered a security vulnerability in Hero2Quest, we appreciate your help in disclosing it to us in a coordinated manner.

Bounty Program

Like several other software companies, Quest Nerwork Inc. provides a bug bounty to better engage with security researchers. The idea is simple: hackers and security researchers (like you) find and report vulnerabilities through our coordinated disclosure process. Then, to recognize the significant effort that these researchers often put forth when hunting down bugs, we reward them with some cold hard cash.

Hero2Quest Bug Bounty Program Legal Safe Harbor

We want you to coordinate disclosure through our bug bounty program, and don't want researchers put in fear of legal consequences because of their good faith attempts to comply with our bug bounty policy.

Because both identifying and non-identifying information can put a researcher at risk, we limit what we share with third parties. We may provide non-identifying substantive information from your report to an affected third party, but only after notifying you and receiving a commitment that the third party will not pursue legal action against you. We will only share identifying information (name, email address, phone number, etc.) with a third party if you give your written permission

If your security research as part of the bug bounty program violates certain restrictions in our site policies, the safe harbor terms permit a limited exemption.

1. Safe Harbor Terms

To encourage research and coordinated disclosure of security vulnerabilities, we will not pursue civil or criminal action, or send notice to law enforcement for accidental or good faith violations of this policy. We consider security research and vulnerability disclosure activities conducted consistent with this policy to be “authorized” conduct under the Computer Fraud and Abuse Act, the DMCA, and other applicable computer use laws such as Cal. Penal Code 502(c). We waive any potential DMCA claim against you for circumventing the technological measures we have used to protect the applications in this bug bounty program's scope.

Please understand that if your security research involves the networks, systems, information, applications, products, or services of a third party (which is not us), we cannot bind that third party, and they may pursue legal action or law enforcement notice. We cannot and do not authorize security research in the name of other entities, and cannot in any way offer to defend, indemnify, or otherwise protect you from any third party action based on your actions.

You are expected, as always, to comply with all laws applicable to you, and not to disrupt or compromise any data beyond what this bug bounty program permits.

Please contact us before engaging in conduct that may be inconsistent with or unaddressed by this policy. We reserve the sole right to make the determination of whether a violation of this policy is accidental or in good faith, and proactive contact to us before engaging in any action is a significant factor in that decision. If in doubt, ask us first!

2. Third Party Safe Harbor

If you submit a report through our bug bounty program which affects a third party service, we will limit what we share with any affected third party. We may share non-identifying content from your report with an affected third party, but only after notifying you that we intend to do so and getting the third party's written commitment that they will not pursue legal action against you or initiate contact with law enforcement based on your report. We will not share your identifying information with any affected third party without first getting your written permission to do so.

Please note that we cannot authorize out-of-scope testing in the name of third parties, and such testing is beyond the scope of our policy. Refer to that third party's bug bounty policy, if they have one, or contact the third party either directly or through a legal representative before initiating any testing on that third party or their services. This is not, and should not be understood as, any agreement on our part to defend, indemnify, or otherwise protect you from any third party action based on your actions.

That said, if legal action is initiated by a third party, including law enforcement, against you because of your participation in this bug bounty program, and you have sufficiently complied with our bug bounty policy (i.e. have not made intentional or bad faith violations), we will take steps to make it known that your actions were conducted in compliance with this policy. While we consider submitted reports both confidential and potentially privileged documents, and protected from compelled disclosure in most circumstances, please be aware that a court could, despite our objections, order us to share information with a third party.

3. Limited Waiver of Other Site Polices

To the extent that your security research activities are inconsistent with certain restrictions in our relevant site policies but consistent with the terms of our bug bounty program, we waive those restrictions for the sole and limited purpose of permitting your security research under this bug bounty program. Just like above, if in doubt, ask us first!