Privacy Policy
Last Updated: April 25, 2023
Quest Network, Inc. d/b/a Hero2Quest ("Hero2Quest ," "we", "us", or "our") is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the information we collect, use, and share in connection with the Hero2Quest.io and Questnetwork.io websites, mobile apps, and other services we provide to you (collectively, the "Service").
Types of Information We Collect.
We collect information about our users, which may be identifiable, pseudonymous, or anonymous (including aggregated and de-identified data), as described below.
Information You Provide Us.
Account Information.When you use our Service, you can add information to your account. We collect information and other data you add to your account, such as email address, username, linked social media accounts, favorited items and watchlisted collections, and other information you provide. Your Account Information (other than your email address) will be publicly visible. Remember public content can exist elsewhere on the internet even after you remove it from your account on Hero2Quest .
Preferences. Our Service lets you store preferences like how your content is displayed, notification settings, and favorites. We may associate these choices with your account, browser, and/or mobile device.
Feedback. If you provide us with feedback or contact us, we may receive your name and contact information (such as an email address), as well as any other content included in or associated with the message you send.
Other Information. We also collect information and other data at other points in our Service where you voluntarily provide it or where we state that your information is being collected.
Additionally, like much of web3, your blockchain wallet address functions as your identity on Hero2Quest . Accordingly, you will need a blockchain wallet address and a third-party wallet to access certain aspects of the Service. We do not consider a blockchain wallet address, standing alone, to be information that identifies you. However, a blockchain wallet address may become associated with you or information you provide when you use our Service.
Information Collected Automatically. As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information, including:
Interactions with our Service. To provide our Service, analyze trends, enforce our Terms of Service, and make the Service more useful to you, we collect information (typically Anonymous Data) from you when you interact with our Service, including, but not limited to, your browser type or fingerprint, operating system, IP address and associated geolocation, device ID, blockchain wallet address, wallet type, actions and clickstream data, referring/exit pages, and date/time stamps. We may also store this data in log files.
Cookies or Other Tracking Technologies. Like many online services, we use cookies to collect information. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to analyze how users interact with our Service, make improvements to our product quality, and provide users with a more personalized experience. In addition, we use "Pixel Tags" (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags allow us to analyze how users find our Service, make the Service more useful to you, and tailor your experience with us to meet your particular interests and needs.
Do Not Track. As there is no common understanding about what a "Do Not Track" signal is supposed to mean, we don’t respond to those signals in any particular way. See further information below regarding how you may be able to withdraw your consent for the use of certain tracking technologies like cookies and pixel tags.
We engage with third-party services ("Third Party Services"), including Google and Amplitude, to help collect some of the information referred to above. These Third Party Services, acting on our behalf, may collect information about your use of our Service through their own cookies, Pixel Tags, or other technologies ("Analytics Information"). The Third Party Services’ ability to use and share Analytics Information is restricted by such Third Party Services’ terms of use and privacy policy.
Information Collected from Third-Party Companies. We may receive information about you or related to you or your wallet address from service providers and other sources/companies that offer their products and/or services to us or to you, for use in conjunction with our Service, or whose products and/or services may be linked from our Service. We may add this to the data we have already collected from or about you through our Service. This information may include, for example:
third-party wallet providers that provide us with your blockchain wallet address and certain other information you choose to share with those wallet providers;
data analytics providers or vendors who provide us information related to certain blockchain wallet addresses;
vendors who provide communication and identity verification services to us and which you choose to use; and
other vendors who provide us information necessary to run our business or enforce our Terms of Service.
Public Information. We collect data from activity and information that is publicly visible and/or accessible on blockchains or other public sources. This may include, for example, blockchain wallet addresses and information regarding purchases, sales, or transfers of NFTs, which may then be associated with other data you have provided to us.
Use of Your Information.
We process information about and/or related to you to run our business, provide the Service, personalize your experience on the Service, and improve the Service. Specifically, we use your information to:
provide, operate and maintain the Service;
improve and analyze the Service;
analyze, improve, and personalize your use and experience on the Service, including by making recommendations to you;
communicate with you;
investigate, address, and prevent conduct that may violate our Terms of Service and/or that is otherwise harmful or unlawful;
send you newsletters, promotional materials, and other notices related to our Service or third parties’ goods and services;
comply with applicable laws, cooperate with investigations by law enforcement or other authorities of suspected violations of law, and/or to protect our and our Affiliates’ legal rights; and
act in any other way which we have communicated to you and to which you have consented or we may describe when you provide your information.
We may create anonymized records from identifiable information. We use this data for the same purposes as outlined above, including to improve our Service. We reserve the right to use and/or disclose anonymized information for any purpose.
Disclosure of Your Information. We disclose your information and information about you as described below:
Third Party Service Providers. We may share your information and information about you with third party service providers to: provide technical infrastructure services; conduct quality assurance testing; analyze how our Service is used; prevent, detect, and respond to unauthorized activities or potential violations of our Terms of Service or policies; provide technical and customer support; and/or to provide other support to you, us, and/or to the Service.
Affiliates. We may share some or all of your information and information about you with any subsidiaries, joint ventures, or other companies or products under our common control ("Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy.
Information Related to Your Public Activity. We may display or share information relating to your public activity on blockchains, Hero2Quest. For example, we use technology like APIs to make certain information like your blockchain activity available to websites, apps, and others for their use.
Corporate Restructuring. We may share some or all of your information and information about you in connection with or during negotiation of any merger, financing, acquisition, or dissolution transaction or proceeding involving a sale, transfer, or divestiture of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, your information and information about you may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the information collected by us and will assume the rights and obligations regarding your information and information about you as described in this Privacy Policy.
Other Disclosures. We may also disclose your information and information about you: to fulfill the purpose for which you provide it, including to provide you with our Service and new features; for any other purpose disclosed by us when you provide it; or with your consent.
What Rights Do I Have?
Subject to applicable law, as outlined below, you have a number of rights in relation to your privacy and the protection of your personal information. You have the right to request access to, correct, and delete your personal information, and to ask for data portability.
You may also object to our processing of your personal information or ask that we restrict the processing of your personal information in certain instances. In addition, when you consent to our processing of your personal information for a specified purpose, you may withdraw your consent at any time.
These rights may be limited in some situations - for example, where we can demonstrate we have a legal requirement to process your personal information.
Right to access: you have the right to obtain confirmation that your personal information are processed and to obtain a copy of it as well as certain information related to its processing;
Right to rectify: you can request the rectification of your personal information which are inaccurate, and also add to it. You can also change your personal information in your Account at any time.
Right to object: you can object, for reasons relating to your particular situation, to the processing of your personal information.
Right to restrict processing: You have the right, in certain cases, to temporarily restrict the processing of your personal information by us, provided there are valid grounds for doing so.
Right to delete: you can, in some cases, have your personal information deleted;
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